Shipping Cost

Orders over $75.00 will receive free shipping within Australia. For orders under $75.00 please see below.

Standard shipping - $10.50

Express shipping - $25

Or you can pickup from our Abbotsford, Victoria Factory within the hours of 9am-5pm Monday to Friday.

 

Delivery Time

We aim to have all Australian orders shipped the same day if placed before 1pm (AEST). Please note this will vary if ordered on public holidays and in peak season periods.

Please allow 3-4 business days for shipping within metropolitan areas. And 5-7 Business days for Regional Australia.

For International Deliveries please see below:

New Zealand: 5 – 10 business days

Rest of World: 7 – 15 business days

Please note, these times are estimated delivery times only and international orders can be subject to delays due to custom clearances. 

If you haven’t received your shipping confirmation or tracking details within 5 business days, please email us with your name and order number and we will investigate this for you.

If you are not home at the time of delivery, the driver will leave in a secure place. If it is not safe to leave the parcel, they will leave a card notifying you of the next step.

 

Refunds

If you have received your order and it is faulty, has a breakage or you have received the wrong item, please contact us on teatonic@teatonic.com.au or call us on 1300 757 090 with your full name, order details and we will be in contact within 24 hours of your enquiry during the working week.